Privacy Policy

At Glumia Solutions ("we," "our," or "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (glumia.ng) or interact with our services. This policy complies with Nigeria’s Data Protection Regulation (NDPR) and other applicable laws.

1. Information We Collect on glumia.ng

1.1 Information You Provide Directly

• Contact Information: When you fill out forms (e.g., contact forms or subscription forms), we collect your name, email address, phone number, and any other information you choose to provide.
• Account Information: If you create an account on our website, we collect login credentials and other details required to personalize your experience.
• Inquiry Details: When you send us inquiries via our contact page or email, we collect the details of your message and any attachments.

1.2 Information Collected Automatically

• Device Information: Type of device, operating system, browser type, and version.
• Usage Data: Pages viewed, links clicked, time spent on pages, and other actions taken on the website.
• IP Address and Location Data: To analyze trends and provide localized services.
• Cookies and Similar Technologies: Small files stored on your device that enhance your browsing experience (e.g., remembering preferences or analyzing traffic patterns).

2. How We Use Your Information

The information we collect on glumia.ng is used to:

• Respond to inquiries and provide support.
• Improve our website and services through analytics and user feedback.
• Send newsletters, promotions, or updates (with your consent).
• Ensure website security and prevent fraudulent activities.
• Personalize content and user experience.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve User Experience: Remember user preferences (e.g., language settings).
• Analyze Website Traffic: Understand user behavior for improving content and navigation.
• Enable Marketing and Advertising: Show relevant ads based on user interests.

You can manage or disable cookies through your browser settings. However, some features of glumia.ng may not function properly without cookies.

4. Third-Party Services

We use third-party services on glumia.ng to enhance functionality and analytics. These include:

• Google Analytics: To analyze website traffic and usage patterns.
• Payment Processors (if applicable): For secure online payments.
• Social Media Plugins: To enable content sharing on platforms like Facebook, Twitter, or LinkedIn.

These third parties may collect and process your data according to their privacy policies. We encourage you to review their policies for more information.

5. Data Retention

We retain data collected on glumia.ng as follows:

• Account Information: Stored as long as your account is active or as required by law.
• Cookies and Analytics Data: Retained for the duration of its purpose or until you delete it.

Once data is no longer needed, we securely delete or anonymize it.

6. Data Sharing and Transfers

We do not sell your personal data. However, we may share your data:

• With trusted service providers to operate our website (e.g., hosting services).
• To comply with legal requirements or court orders.
• During business transactions (e.g., mergers or acquisitions).

If data is transferred outside Nigeria, we ensure it is handled securely and in compliance with applicable laws.

7. Your Data Protection Rights

As a user in Nigeria, you have the following rights under the NDPR:

• Right to Access: Request access to your data.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure: Request deletion of your data.
• Right to Restriction: Limit data processing.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Object to data processing for specific purposes.

To exercise these rights, contact us at privacy@glumia.ng.

8. Security Measures

We take appropriate measures to protect your data on glumia.ng:

• Data encryption during transmission.
• Secure server storage and regular vulnerability assessments.

However, no system is completely secure. Please contact us immediately if you notice unauthorized access to your data.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be communicated via glumia.ng or email, and the “Effective Date” will be revised.

10. Contact Us